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One heart recovers every 30 minutes, until your normal capacity is full. You can also use the coin or rewarded-video offers available in the game. The permanent extra-heart purchase adds one slot to your maximum capacity.

Check your connection and whether the store says the payment is complete. Reopen the game and allow verification to finish. For permanent items, try Settings → Restore purchases using the same store account. If it’s still missing, email us the item, store, date and order reference. Please don’t buy it again while it’s pending.

Progress, coins and boosters are saved on your device. There is no game cloud-save account. Restore purchases can recover eligible permanent items, but it does not recover levels, spent balances or previously delivered coin packs after local data is lost.

It removes automatic ads between runs. Optional rewarded videos stay available if you choose to watch one for an in-game reward.

Ads need a connection, an available video and any required privacy choices to be completed. Try again later if no video is ready. A reward is granted when the ad service confirms completion.

Open Settings → Privacy (Ad privacy choices) to revisit an advertising privacy form when one is available in your region. Your device also has advertising controls. See our privacy and deletion instructions for other requests.

Use the refund process for the store where you paid: Apple or Google Play. If an item did not arrive or you need help finding your order, contact us.